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Client support manager (Romania)

  • Remote
    • Chișinău, Chișinău, Moldova, Republic of
  • Client Operations

Job description

Novakid is an international English language school for children 4-12 years old, which allows children to remotely learn a foreign language according to a teaching program that meets European CEFR standards (Novakid teachers are from the US, UK and other countries). Moreover, we are an advanced IT company of 400+ professionals.

We are looking for a Client support manager with knowledge of Romanian at the advanced / bi-lingual level.

Duties:

  • Support users in Romanian, solving problems that arise during the lesson

Job requirements

  • Knowledge of Romanian - Advanced (at least C1/C2);

  • Knowledge of English (at least B2, C1+ is better);

  • Experience of working in support welcome;

  • Experienced PC user;

  • Responsibility and care;

  • Multi-tasking.

We offer:

  • Remote work

  • Friendly team

  • 40 hours per week (morning and evening shifts), one working day on weekend

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