Client support manager (Romania)

Novakid is an international English language school for children 4-12 years old, which allows children to remotely learn a foreign language according to a teaching program that meets European CEFR standards (Novakid teachers are from the US, UK and other countries). Moreover, we are an advanced IT company of 400+ professionals.

We are looking for a Client support manager with knowledge of Romanian at the advanced / bi-lingual level.

Duties:

• Support users in Romanian, solving problems that arise during the lesson

• Knowledge of Romanian - Advanced (at least C1/C2);

• Knowledge of English (at least B2, C1+ is better);

• Experience of working in support welcome;

• Experienced PC user;

• Responsibility and care;

• Multi-tasking.
  

We offer:

• Remote work

• Friendly team

• 40 hours per week (morning and evening shifts), one working day on weekend