Client support / Sales PL

Novakid is an international English language school for children 4-12 years old, which allows children to remotely learn a foreign language according to a teaching program that meets European CEFR standards (Novakid teachers are from the US, UK and other countries). Moreover, we are an advanced IT company of 550+ professionals.

We are looking for an client support manager/sales manager with knowledge of Polish at the advanced / bi-lingual level.

Duties:

• Sell online English courses for children
• Communicate with customers who passed the trial lesson, and “bring” customers to the Payment (whatsapp, email and phone). Record clients for a trial session, assign the day and time of the trial session.
• Execute existing business processes: client support, promotional activities including influence marketing, following SLAs, etc
• Processing of incoming applications for a trial lesson
• Interaction with teachers in English (written via chat and voice)
• Supporting clients via chats

• Knowledge of Polish - Advanced (at least C1/C2);
• Experience of working in a language school welcome;
• Experienced PC user;
• Organizational skills;
• Ability to work with a lot of information;
• Responsibility and care;
• Multi-tasking.
  

We offer:

• Remote work
• Friendly young team
• Unlimited holidays
• Flexible working hours, 40 hours per week