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Client support / Sales PL

  • Remote
    • Gdansk, Mazowieckie, Poland
  • Client Operations

Job description

Novakid is an international English language school for children 4-12 years old, which allows children to remotely learn a foreign language according to a teaching program that meets European CEFR standards (Novakid teachers are from the US, UK and other countries). Moreover, we are an advanced IT company of 450+ professionals.


We are looking for an client support manager/sales manager with knowledge of Polish at the advanced / bi-lingual level.

Duties:

  • Execute existing business processes: client support, promotional activities including influence marketing, following SLAs, etc

  • Processing of incoming applications for a trial lesson

  • Interaction with teachers in English (written via chat and voice)

  • Supporting clients via chats

Job requirements


  • Knowledge of Polish - Advanced (at least C1/C2);

  • Experience of working in a language school welcome;

  • Experienced PC user;

  • Organizational skills;

  • Ability to work with a lot of information;

  • Responsibility and care;

  • Multi-tasking.

We offer:

  • Remote work

  • Friendly young team

  • Unlimited holidays

  • Flexible working hours, 40 hours per week

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